Bank transfer

One of the easiest ways to pay for your order is bank transfer. Simply use our bank details below:

Pergolux UK Ltd
Sort code: 23-14-70
Account number: 45319665
IBAN: GB81 TRWI 2314 7045 3196 65

PayPal

With PayPal you can pay, quickly and securely at Pergolux.co.uk.

Select "PayPal" as a payment method for your checkout, then log into your personal account. Once that is completed, you may confirm the payment amount, and check-out!

From an order value of £0.99-£5,000, you can pay later through 3, 6, 12, or 24 monthly installments, subject to the obligatory creditworthiness check. Select "PayPal" as your preferred payment method, then use the "pay in installments" option after logging into your PayPal account.

If you choose PayPal Express, you will be forwarded directly to PayPal from our shopping cart page, where you log in with your access data. Check your address data here.

You can check and confirm your order on our order confirmation page. We immediately receive a payment confirmation from PayPal, and can process your order instantly.

Credit Card

This payment method is convenient, and processed by debiting your credit card (VISA, MasterCard or American Express). You may enter your credit card number, validity, and verification number. This data is not stored by us.

Your credit card must be registered by your card-issuing bank for the authentication process verifies by VISA and MasterCard SecureCode. Authentication with a personal security code will securely take place between you and your bank. Once the order is received, the amount is reserved on your credit card.

This swift form of payment is completely free of charge.

Debit Card/EC Card

It is possible to pay with a debit card - coloquially known as an "EC card". After entering your data, the invoice total will be debited from your account.

Similar to the credit card payment, this form of payment is also free of charge.

We deliver our products 3-5 business days upon ordering (unless we are out of stock, or other reasons that might inhibit the standard delivery). Our product page will contain further details about delivery time.

The pergola is delivered via one of our trusted logistic partner. The ordered products will be delivered by a single driver to the address that you indicate during the ordering process.

Our logistic partner will contact you to agree on a specific date of delivery.

The pergola will be delivered in 4 - 5 packages of approximately 40kg per package. It is important that you arrange a time when you are available at the point of delivery to help the driver to unload the order.

PERGOLUX pergola comes in standard sizes 3x3m, 3x4m, 4x4m and 4x6m. If you want a different size than this, the pergola can also be easily adapted.

Height adjustment:

Use a suitable saw and cut the columns to the correct height. Then you have to drill 4 new holes for the column foot. When the columns have been cut, we recommend that the end where it has been cut is covered with silicone or varnish.

Adjustment of width:

If you want to adjust the width of the pergola, this can be done in the longitudinal direction. The slats are placed per 12cm and you can therefore easily cut the beams between each of the slats. When the beam is cut, you must also cut a rail at the top and the gutters in the same length.

It is fine to attach extra equipment to the frame of the pergola to give it a more personal touch, but such adjustments are made at your own risk (feel free to ask us in the chat for guidance).

For example, if you need to attach a heat lamp, this can be screwed to the beam at the top. We recommend that self-drilling aluminum screws are used to prevent the screw from corroding.

Yes it is possible! Attach any walls to the beam and / or columns. Be careful not to screw into the gutter to avoid leaks.

We normally calculate 3-5 hours for 2 people to mount the pergola, but this of course varies greatly from person to person.

We normally calculate 1 hour to mount a screen or a game wall against the pergola after the pergola has been set up.

There must be a solid surface under the pergola so that the pergola can be screwed to the surface. By solid surface is a terrace made of wood or concrete.

Absolutely not!

We have prepared a good installation guide so that you can easily assemble it yourself. We strongly recommend to have 2 people to mount the pergola. If you do not want / are not able to assemble the pergola yourself, we recommend that you contact a craftsman near you.

Yes!

By using PERGOLUX Screens you can close them to mitigate the wind. You can also install PERGOLUX decor wall to reduce wind. Due to spaces between the winches, this is not windproof but will reduce the amount of wind considerably. Self-adapted solutions such as glass etc. are also possible.

The roof is dimensioned for 60kg / sqm and can therefore withstand a lot of snow. If it snows more than this, the slats should be in the open position so that the snow falls through.

The pergola has been tested in strong winds, but we always recommend leaving the slats open when the pergola is not in use so that the pergola does not become a large wind trap and thus damaged by the wind.

The slats on the roof are made so that the water flows down into a gutter on the side of the pergola that leads the water to the outside of the pergola.

Development that is not permitted:
• Development is not permitted in front of the house, or in front of a hypothetical line drawn through the front to the side boundary of land that surrounds the house.

•If the pergola is erected more than 2m within the boundary of the dwelling house. Its height must not exceed 2.5 metres.
Must not exceed 3 metres in height, in any other case.

•It mustn't cover more than 50% of the area of your land.

•It cannot be situated within the curtilage of a listed building

•If your house is in a conservation area and your pergola is more than 20m from the house and greater than 10 square metres, you will need planning permission.


All information on this page has been collected from ‘Permitted Development Rights for Householders’ by the Ministry of Housing, Communities & Local Government (2019, September).


We recommend you go to the following link for the full version: https://www.legislation.gov.uk/uksi/2015/596/schedule/2/part/1/made

A PERGOLUX pergola is basically a maintenance-free product. We still recommend applications of lubrication twice a year on all moving parts, in early spring and before the winter.

The pergola's building material is powder-coated aluminum. This means that the product can withstand being outside in the winter. It is not damaged by normal cold and heat.